GDPR Compliance Statement

Family Support UK is committed to protecting the personal data of families and workers in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Lawful basis

We process personal data on the basis of legitimate interest (matching families with suitable workers), consent (marketing emails) and contract (delivering our service).

Your rights

• Right to access the personal data we hold about you
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time

Data retention

We retain personal data only for as long as necessary to provide our service or as required by law. Enquiry data is held for up to 24 months unless you ask us to delete it sooner.

Contact

To exercise any of your rights or make a complaint, email ukfamilysupportuk@gmail.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.